mravenelle Posted March 14, 2022 Share Posted March 14, 2022 (edited) A black line shows up on the border of my video. Sometimes it disappears. Sometimes it appears or reappears on either side of the video depending on mobile, ipad, or computer format. How do I fix this? I exported the video from iMovie at 1920 x 1080p. And then upload it to Wistia. Then linked it to my website. Not sure why its doing this. Edited March 14, 2022 by mravenelle Link to comment
tuanphan Posted March 15, 2022 Share Posted March 15, 2022 Hi, Can you share link to page where you use video? We can check easier Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
danielkyne Posted July 13, 2022 Share Posted July 13, 2022 Hi there, I have the same problem as the original post describes. I've been struggling with black borders showing on Wistia embeds for the past year and nothing ever seems to work for all screen sizes (example screenshot below, where it works on my normal browser dimensions but changing to a smaller screen size shows the lines again). This is currently live at opinionx.co. Would appreciate your help in trying to solve this for all screen dimensions. Daniel --- Link to comment
tuanphan Posted July 14, 2022 Share Posted July 14, 2022 20 hours ago, danielkyne said: Hi there, I have the same problem as the original post describes. I've been struggling with black borders showing on Wistia embeds for the past year and nothing ever seems to work for all screen sizes (example screenshot below, where it works on my normal browser dimensions but changing to a smaller screen size shows the lines again). This is currently live at opinionx.co. Would appreciate your help in trying to solve this for all screen dimensions. Daniel --- It looks fine on my end. Try adding to Design > Custom CSS .wistia_responsive_padding { bottom: -5px; } .code-block { overflow: hidden; } danielkyne and DSNYC 1 1 Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
danielkyne Posted July 14, 2022 Share Posted July 14, 2022 54 minutes ago, tuanphan said: It looks fine on my end. Try adding to Design > Custom CSS .wistia_responsive_padding { bottom: -5px; } .code-block { overflow: hidden; } Ok thanks for the tip tuanphan, I'll add these suggestions and will keep an eye out for any issues. Daniel DSNYC 1 Link to comment
bardo Posted September 25, 2022 Share Posted September 25, 2022 Hi there, I am having the same issue. I upload a video for the backroung and I can see a blak line on the right and at the bottom. Can someone help please thanks Link to comment
tuanphan Posted September 26, 2022 Share Posted September 26, 2022 7 hours ago, bardo said: Hi there, I am having the same issue. I upload a video for the backroung and I can see a blak line on the right and at the bottom. Can someone help please thanks Can you share link to page where you use video? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
vilee.lopez Posted December 24, 2022 Share Posted December 24, 2022 Did anyone find a solution to this? Link to comment
Krayz Posted April 11 Share Posted April 11 On 9/26/2022 at 11:26 AM, tuanphan said: Can you share link to page where you use video? I'm also having the same issue here. Did anyone find a solution? The first video on this page has the same problem: https://krissp.work/unlock Can anyone help? Link to comment
tuanphan Posted April 11 Share Posted April 11 5 hours ago, Krayz said: I'm also having the same issue here. Did anyone find a solution? The first video on this page has the same problem: https://krissp.work/unlock Can anyone help? Try adding to Design > Custom CSS div#block-yui_3_17_2_1_1680770527734_7512>div>div { overflow: hidden; } div#block-yui_3_17_2_1_1680770527734_7512>div>div iframe { left: 1px !important; } Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
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