jerry-watkins Posted November 13, 2021 Share Posted November 13, 2021 Site URL: https://palemoonranch.com I have enabled custom forms on my product page but when I load the page the custom form doesn't display. Maybe I have a fundamental misunderstanding of how the custom forms work but if anyone can tell me what I'm doing wrong I'd sure appreciate it. This custom form should display on this product page: Cowboy Hat Rack with mirror — Pale Moon Ranch Link to comment
Solution creedon Posted November 13, 2021 Solution Share Posted November 13, 2021 Custom forms for products don't show up until the Add To Cart button is clicked. jerry-watkins 1 Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support! Link to comment
jerry-watkins Posted November 13, 2021 Author Share Posted November 13, 2021 18 minutes ago, creedon said: Custom forms for products don't show up until the Add To Cart button is clicked. Hmmmm. Not what I wanted to hear but thank you for the reply Link to comment
creedon Posted November 13, 2021 Share Posted November 13, 2021 Just to be clear. There are two kinds of forms you can add to a product page. A custom form which you add through the product editor. That pops when you click the ATC button. The information from this form rides along with the order. If you set a required field and it is not filled out that prevents the product being added to the cart. These forms are great for gathering extra info like adding custom text to a cake or engraved product. You can also add form blocks to the additional info area in the product editor. Those are like normal forms. The info does not ride along with the order. It travels via the usual form storage methods ( email, MailChimp, Zapier, or Google Drive ) and is not connected to an order. Also you can not by default force the form to be filled before a product is added to the cart. jerry-watkins 1 Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support! Link to comment
jerry-watkins Posted November 13, 2021 Author Share Posted November 13, 2021 (edited) 2 hours ago, creedon said: Just to be clear. There are two kinds of forms you can add to a product page. A custom form which you add through the product editor. That pops when you click the ATC button. The information from this form rides along with the order. If you set a required field and it is not filled out that prevents the product being added to the cart. These forms are great for gathering extra info like adding custom text to a cake or engraved product. You can also add form blocks to the additional info area in the product editor. Those are like normal forms. The info does not ride along with the order. It travels via the usual form storage methods ( email, MailChimp, Zapier, or Google Drive ) and is not connected to an order. Also you can not by default force the form to be filled before a product is added to the cart. Yeah, thanks. I figured that out finally. Got this working a bit ago and even added a file upload button using sqs form uploader: Custom Carved wood signs — Pale Moon Ranch. Sqs is tricky to use in 7.1 one but I got it figured out. I appreciate your help! Edited November 13, 2021 by jerry-watkins creedon 1 Link to comment
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