Can't change product description color

Site URL: http://www.thehelmsf.com/shop

Hello!

I'm having an issue where my product description is black like my background. And the site style says my exerpt font is white...however it's still black.

Can someone help please?

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In CustomCSS type the following:

.ProductItem-details-excerpt {
color: #fff
}

Then see if that changes the color to white, hopefully fixing your issue.

I'm having a similar issue where product description appears blue even though product description is set to white in the Site Styles.

I tried the CSS snippet recommended above without success.

See: https://wscdev.squarespace.com/tom-hyde-photography/p/mother-giraffe-calf

9 hours ago, nathan said:

I'm having a similar issue where product description appears blue even though product description is set to white in the Site Styles.

I tried the CSS snippet recommended above without success.

See: https://wscdev.squarespace.com/tom-hyde-photography/p/mother-giraffe-calf

When you edit text block, it has an option to change text color. I guess you used that option. Try checking again

Or add this to Design > Custom CSS to override it

/* product description color */
.pdp-details-excerpt * {
    color: white !important;
}

same issue here.  None of the custom css mentioned above work for me.  It's not a text block so I can't change the color without changing the site style. as you can see in the picture I have selected the product description in site styles, which shows the setting to be white, and yet it is not.  

Looks like it may be a weird glitch.  I noticed it was the correct color in some of my other products.  this is weird but I deleted and added the same text and now it's fine.  It may be because I copied the text from a word document and that format is acting silly.  Try messing with your text, delete everything and type it all in again.  sometimes when I refreshed it worked when I crossed my fingers and sometimes it didn't, so how my fingers are arranged may not be what it is either. 

On 5/11/2022 at 1:01 AM, tuanphan said:

When you edit text block, it has an option to change text color. I guess you used that option. Try checking again

Or add this to Design > Custom CSS to override it

/* product description color */
.pdp-details-excerpt * {
    color: white !important;
}

 

Thanks @tuanphan, but the description text in product editor does not have a color option.

And the site styles for this page is set to white. In fact, changing the color of product detail on the site style has no effect.

I had tried changing .pdp-details-excerpt and it didn't work, but adding the !important with the asterisk did work!

Thank you.

On 5/11/2022 at 11:42 AM, bp27 said:

Looks like it may be a weird glitch.  I noticed it was the correct color in some of my other products.  this is weird but I deleted and added the same text and now it's fine.  It may be because I copied the text from a word document and that format is acting silly.  Try messing with your text, delete everything and type it all in again.  sometimes when I refreshed it worked when I crossed my fingers and sometimes it didn't, so how my fingers are arranged may not be what it is either. 

@bp27, I think you're on to it. I didn't realize it until you mentioned that, but the spreadsheet I was copying the text from did have a slightly off-black color. Deleting the text and pasting as plain text fixed the problem for that product.

I'll use @tuanphan's recommendation as a quick fix, but will fix the description for each product in this way. I will also submit this as a bug to Squarespace. It may be helpful if you do as well.

Has anyone else had any luck? I have the exact same problem of Site Styles saying my description is white but it's still black. I used the code suggested -

/* product description color */
.pdp-details-excerpt * {
    color: white !important;
}

but it still hasn't worked!

EDIT : I did what others suggested and deleted and retyped my description and it worked a gem - thank you!!

Maybe this had been solved already but anyone is still having trouble like I was... 

I just had to clear the text formatting in edit product description. Apparently if you copy and paste your text sometimes the formatting follows.

Hope that helps!

I've just had this exact issue and its been driving me round the bend.  I'd copied some text from an old website and it contained a single word in coloured text.  This was enough to cause the problem.  All I did to resolve it was cut the text out of the product description and paste it as plain text.  Problem solved!