nicole6k Posted August 4, 2021 Share Posted August 4, 2021 Site URL: https://lunahlife.com/ Hi guys, I have installed the facebook messenger chat on my website. Its showing to me in the backend (it pops up when I log in to make changes) but not when I go to my website? Link to comment
tuanphan Posted August 8, 2021 Share Posted August 8, 2021 Hi. Have you solved this yet? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
hellomagicmike Posted February 1, 2022 Share Posted February 1, 2022 +1 to this question! It shows up when editing on the SS side, but not on the live site. Link to comment
tuanphan Posted February 7, 2022 Share Posted February 7, 2022 On 2/2/2022 at 4:50 AM, hellomagicmike said: +1 to this question! It shows up when editing on the SS side, but not on the live site. Can you share link to your site? We can take a look Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
LakesideEco-Sports Posted June 3, 2022 Share Posted June 3, 2022 Hi All, I have the exact same issue, injected the code pasted from Fb, shows on the site editor in Squarespace but not on the live site. Was there a solution here? Link to comment
CharlieN Posted August 30, 2022 Share Posted August 30, 2022 I have this same problem on a site that was previously working. I edited the code to change the page id and now it's not working. When I look at the HTML in Chrome there is a piece of code missing. The code in the footer definition includes a DIV element with an id of fb-root, a script element, and a second DIV element with a class of fb-customerchat. The second DIV does not arrive at the browser. Link to comment
nahlah Posted February 1 Share Posted February 1 On 8/7/2021 at 10:43 PM, tuanphan said: Hi. Have you solved this yet? Has anyone found a solution? I added the code but the chat feature isn't showing up at all. site is faceoflove.co Link to comment
thecraigpaul Posted February 1 Share Posted February 1 I am having this issue too! thecraigpaul.com Link to comment
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