annagrobinson Posted July 5, 2021 Share Posted July 5, 2021 Site URL: https://www.stacyhavener.com/ My client's site (https://www.stacyhavener.com/) is loading the background image in the header area a little weird on Android. Android users report the image is "snapping" or "flashing." Some (but not all) Android users also see the text load twice. As in it displays, then seems to "blink" and display again. I've looked through the best practices. I've downsized the images, cropped them more tightly, and removed site animation. Can anyone give pointers on what I could try to do to solve this? Thanks so much! nosremetnarg 1 Link to comment
tuanphan Posted July 9, 2021 Share Posted July 9, 2021 Hi. Try contacting Squarespace Customer Care. They can check your backend to troubleshoot. Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
annagrobinson Posted July 9, 2021 Author Share Posted July 9, 2021 Thank you. Appreciate the suggestion. I have custom CSS so I'm not sure they'll help... Link to comment
tuanphan Posted July 13, 2021 Share Posted July 13, 2021 On 7/10/2021 at 5:56 AM, annagrobinson said: Thank you. Appreciate the suggestion. I have custom CSS so I'm not sure they'll help... You can save all CSS in a word or notepad file. Then remove all CSS & contact Support. You can also duplicate the site, remove CSS there & contact Customer Care to check the duplicate site Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
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