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My Gallery height is broken?>!

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I'm using Slideshow: Reel, and when I set the slider height to '30' and hit save, it just blasts it back up to Medium and the images are roughly 5 times larger than I would like. Customer support is saying it's just a bug but i've tested this in a bunch of environments on a couple of sites - it won't work. 

It previews it correctly and then as soon as I hit save, it reverts. Any ideas? There is no CSS or other code on the website. 

height_after.JPG

height_before.JPG

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