Images in Desktop View and Mobile View - Are off

Site URL: https://www.donnoventhebarber.com

Bear with me as I'm not a coder or expert by any means. I have a client who has sent me images of his website. I upload his image on the page and for some reason the image appears cutt off or crop on the sides even though I have not crop it (in the desktop view). To make matter worst when I look at mobile view the images (on more than one page actually) disppaer. I have cropped, resized and done what I thought I could do and I the image is still not showing properly. I have attached two examples of mobile views where the pictures appear to have exploded in the mobile view. Any help as well as education on what I am doing wrong and how to correct it would be greatly appreciated.  

PS - even on the one page I can pretty much see his body via desktop view but when I look at the mobile I get just his head. 

Thanks in advance for any help - Also does it matter that the image size sent to me  480x360 ...does that effect my images?

Hi. Do you still need help on this?

Hi, I am having the same problem. Are you able to let me know how to solve this? 

Thanks in advanced. 

On 12/20/2021 at 5:19 PM, Lan said:

Hi, I am having the same problem. Are you able to let me know how to solve this? 

Thanks in advanced. 

Can you share link to page where you have problem? We can check easier

how come I cant see any answers to this million dollar question? thanks!!