Stephenson Posted April 11, 2020 Share Posted April 11, 2020 Site URL: http://www.snstephenson.com My mailing list is not updating. I have tried the promotional pop-up and newsletter blocks. Both send the confirmation email, and I see the page confirming me as subscribed. But then, I'm not seeing my address on the mailing list and my automated welcome campaign doesn't send. I have tried with 3 different email addresses, and nothing is going to spam. HELP! Link to comment
stephsegler Posted April 12, 2020 Share Posted April 12, 2020 It's not working on my end either on my site - has anyone come up with a solution? Does it take 24 hours to update? I have made sure to click and confirm on the email and they're still not added to the list. Link to comment
studioguerassio Posted April 18, 2020 Share Posted April 18, 2020 Also having this problem on a client site - would appreciate any insight if you two find any help! Link to comment
EijaS Posted March 18, 2021 Share Posted March 18, 2021 I see this post was about a year ago. Did any of you find out how to resolve this? I'm struggling with the same thing. Link to comment
Solution paul2009 Posted March 18, 2021 Solution Share Posted March 18, 2021 On 4/11/2020 at 1:14 AM, Stephenson said: My mailing list is not updating. If you are experiencing issues with Squarespace features, please report these issues directly to Squarespace Customer Care as they will be able to log on to your website and investigate the issue thoroughly. You can reach out to them here. Susana_SQSP 1 About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
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