RJDPro

OK, so after weeks of frustration, I may have solved this tonight by myself. When a product shows up in the Needs Attention tab, and the problem is that Printful doesnt provide a GTIN or MPN, do not click on the FIX or Needs Attention tab. Instead, go into Edit Product and look for the button that says "I don't have a GTIN, UPC, JAN, or ISBN." That will give you an option to select saying it is a one-of-a-kind product. Printfuls print on demands products count as custom one of a kind products. Select that and save. It's working for my products, where as the Needs attention and fix options did not work!

So this is driving me nuts. Google Merchant Center says many of my products are not being shown on Google because they don't have a GTIN or MPN. I am using Printful to make the products and Printful says that Google's own help website says that for custom made products (like their print on demand products) you don't have to have a GTIN or MPN. On Google's website, I have repeatedly added the Brand (Amber Live) to the products, and they say it's fixed for a few minutes and then it reappears with the exact same issue saying that they need a MPN. I chatted online with someone at Google Merchant Center who told me I would have to get a letter on letterhead from Printful that listed each product and said that it doesnt have an MPN in order to get an exception. AND then any time I added new products I would have to get a new letter listing those products. In addition to that, when I chatted with someone at Printful, they said they won't provide letters like that and they repeated that Google doesnt require a MPN for their products because they are custom printed. Has anyone else had this issue, and how did you fix it? When I chatted with someone at Squarespace today, they basically said these are two third parties, and they could only help with initial integration. After that it was up to me. Thus, no one has actually been helpful. Has anyone experienced this and found a solution? Google is the largest search engine out there, and it's insane that I can't get my products listed on it. THANK YOU for your help.