This is happening on my site as well…in 2023. The posts here make me feel like contacting squarespace will likely not help. Did anyone find a fix that will not require additional payment? I already pay squarespace. It would be nice if they fixed it or reduced their price for the inconvenience.
Exactly.
I just paid quite a bit to renew my site and only just realized it wasn't part of the package. I was blogging and never thought anything of it because that's always just been standard for any blogging platform. I have the choice now after an entire year of posting to add comments which will all read Comments (0) or nothing at all. I'd rather simple likes since it's a low cost for any visitor or reader to invest in your post until they're comfortable enough to comment. Large price tag and I can't even get simple features I'd have on a free blog.
It's unacceptable and it makes me want to tell folks to steer clear of Squarespace 7.1. I wish I had.