Alexander_SQSP

Hello @Greg_C,

It isn't possible to cancel a pending order via our API. You can only create or fulfill an order.

Let me know if you have any other questions!

Thanks,

Alex

Hello @Greg_C,

Thanks for posting your question!

Cancelled orders can not be un-cancelled as per our documentation . With that said, our API allows you to mark an order from "Pending" to "Fulfilled".

Let me know if you have any other questions!

Hello @bmannino,

Thanks for posting your question!

The Orders API does not include new Pickup Options provided in the Commerce panel, however you could create a custom checkout form where you collect pickup information. Data from the form will be included in the formSubmission list. Thanks @paul2009 for tagging me.

Hello @Vathson, thanks for posting your question!

Can you do a quick test if you're able to connect to your remote repository via terminal instead? You can type the following in your terminal:

sftp -P 2030 <your-account-email-address>@dev.squarespace.com 

If you can connect without issues, it could be related to the settings you're using with your client. In that case, I'd recommend checking this guide.

If the problem persists, please reach out to our support!

Hello @Ima,

Thanks for posting your question!

I will echo @summitdigitaluk and recommend to get in touch with our support folks, so we can have a look at this.

Thanks,

Alex

Hello @ksho,

Thanks for posting your question!

This example currently works for me, though I am not exactly sure the syntax in your example is correct:
 

import requests

url = "https://api.squarespace.com/1.0/commerce/products/<product id>/images"

files=[
  ('file',('<filename>',open('<path to image>','rb'),'image/jpeg'))
]
headers = {
  'Authorization': 'Bearer <api key>',
  'User-Agent': '<your user-agent>'
}

response = requests.request("POST", url, headers=headers, files=files)

print(response.text)

Also, check that your images meets the platform requirements

Let me know if this resolves the issue!

Hello @JoeyS,

Thanks for posting your question!

If you're interested in building an extension, you can request OAuth credentials through this form:

https://partner.squarespace.com/oauth-form

When you receive the credentials, you can follow the documentation on how to use the Commerce APIs using OAuth 2.0:

https://developers.squarespace.com/oauth

What you see on our main page are official extension that have been handpicked by us. If you are interested in a collaboration, first build your extension and get some traction, and Squarespace will eventually reach out to you.

Let me know if you have any additional questions!

Hello @creedon,

Thanks for sharing your use case!

I confirm that I have submitted a feature request to our engineering teams. Have a great rest of the week!
 

Hello @JoeyS,

Thanks for posting your question!

We do not currently offer an API to retrieve or add items to the cart. Since we're unable to offer this functionality currently, what I can do is submit this as a feature request to our Product and Development teams. 

Although we can't guarantee feature implementations, all requests are reviewed and we always appreciate the feedback.
 

Thanks,
Alex

Hello @samroberts15,

Thanks for posting your question!

In order to build an an extension for Squarespace, you'll need to request OAuth credentials through this form:

https://partner.squarespace.com/oauth-form

I am also including a guide on how to use our Commerce APIs:

https://developers.squarespace.com/commerce-apis/overview

Let me know if you have additional questions!

Hello @TopDoris,

Thanks for posting your questions!

1) Since each subscription renewal creates a new order, the Orders.Create webhook should trigger a notification.

2) The 'Next Order' date should remain unchanged regardless of the payment status. 

Thanks!

Hello @TopDoris,

Thanks for your response!

Your message was clear, and we understand your use-case! 

Thanks,

Alex

Hello @ThisJustin,

Thanks for posting your question!

This error is caused by an issue our end, I'm sorry for the trouble. Unfortunately the Development Server does not support the ARM-based architecture your M1 Mac is using.  

I made a record of this for our Engineering to review, however I do not not currently have an ETA for this implementation.

Feel free to post in the thread if you have any additional questions!

Hey @TopDoris,

Would you be able to share a few notes about your specific use case? The reason why I am asking this is because it will help our Product and Development teams understand how you'd use subscription product related information.

Thanks!

Hello @TopDoris,

Thanks for your response.

I can certainly see the importance of having this information available via API. I confirm that I've submitted a feature request. Although all requests are tracked, I currently do not have an ETA in regards to the implementation of such feature. 

Thanks for your feedback and let us know if you have additional questions!
 

Hello @TopDoris,

Thanks for your response!

I see what you mean. Unfortunately our APIs or WebHooks do not return this information. Since we're unable to offer this functionality currently, what I can do is submit this as a feature request to our Product and Development teams. 

Although we can't guarantee feature implementations, all requests are reviewed and we always appreciate the feedback.

Feel free to leave a comment if you have any further questions!

Thanks,

Hello @TopDoris,

Thanks for posting your question!

The /orders API endpoint should return all relevant information included in the confirmation email sent after purchasing a subscription product. I've attached to my response two images of confirmation messages that are sent to merchants and customers. Could you clarify where the 'Next Order Date' would be located? 

I also wanted to clarify that our current WebHooks offering would only return notifications in regards to order creation, update and when a subscription is uninstalled.

Thanks!

Hello @dearnaomichan,

Thanks for posting your question!

This issue is currently an expected behavior. Due to recent changes, any sites in Trial Mode will not have external access to uploaded files. Once a site is upgraded to a paid plan, file access will work as normal. 

Feel free to leave a comment if you have any additional questions!