portal Posted November 29, 2023 Share Posted November 29, 2023 I'm losing my mind trying to track conversions in Squarespace Commerce, this should be simple. I just want to be able to track conversions in Adwords. I have the main code on all pages, then the event snippet on the order confirmation page. I've used the google tag management assistant and gone through checkout a bunch of times, the Purchase doesn't trigger. I've looked on the order confirmation page and you can see the tag is there. What am I missing here? Link to comment
paul2009 Posted November 29, 2023 Share Posted November 29, 2023 1 hour ago, portal said: I'm losing my mind trying to track conversions in Squarespace Commerce. I've...gone through checkout a bunch of times, the Purchase doesn't trigger. I've looked on the order confirmation page and you can see the tag is there. What type of product are you trying to track? Code injected on the Order Confirmation Page will run for gift cards, memberships, and subscriptions. It won't run if a customer checks out with physical, download, or service products. For these, code needs to be injected into the Order Status Page. Did this help? Please give feedback by clicking an icon below ⬇️ Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Link to comment
portal Posted December 2, 2023 Author Share Posted December 2, 2023 Unfortunately, I disagree that conversion tracking is only confirmed setup after getting a conversion. I burned through money because it wasn't tracking conversions. I've added the code, no idea what is wrong here. Really frustrated with Squarespace as they wont provide any support for 3rd party integrations, even as basic as conversion tracking. What other options? I can't stay on squarespace if it doesn't support conversion tracking. Link to comment
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