1918 Posted November 17 Share Posted November 17 I am trying to create a CNAME so that: example.com goes to --> www.example.com The Edit DNS UI does not support an apex (@) record nor can I leave the host field blank. Other DNS systems would allow for entering the root domain name in the host field (example.com) but it seems Squarespace already assumes/includes the root domain for any value you enter. Although not ideal, I tried to setup a domain forwarding / redirect and using (@) and it also generates an error. I can't seem to find a way to contact Squarespace directly for help on domain/DNS issues. Any help would be appreciated. Thanks Link to comment
paul2009 Posted November 17 Share Posted November 17 You should be able to use this link to contact Squarespace Customer Care for assistance. If you experience any difficulties, please read how to contact Squarespace. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
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