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Navigation menu not working. Why?

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Just had a customer tell me my website is broken and they cannot access my Services and About Us page. When I login to the Squarespace editor it shows up with no problem. But when I do it outside of Squarespace and access it directly, it is indeed broken. 

I'm stumped as to what's going on. I confirmed that both pages are listed as Enabled and I can access them by typing in the URL. But the navigation bar breaks the site.

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20 minutes ago, MabankPharmacy said:

I entered it on the original post but it didn't include it for some reason

It doesn't get included.

22 minutes ago, MabankPharmacy said:

I'm stumped as to what's going on. I confirmed that both pages are listed as Enabled and I can access them by typing in the URL. But the navigation bar breaks the site.

I can confirm that what you're seeing is happening, have you changed anything recently? When did you install the accessibility widget?

You may want to contact Squarespace Support to get this solved:

https://support.squarespace.com/hc/en-us/requests/new#choose-topic

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
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2 minutes ago, Ziggy said:

It doesn't get included.

I can confirm that what you're seeing is happening, have you changed anything recently? When did you install the accessibility widget?

You may want to contact Squarespace Support to get this solved:

https://support.squarespace.com/hc/en-us/requests/new#choose-topic

I added the accessibility widget probably 2 or 3 years ago. Haven't changed much to the site except for updating pics on the About Me page. I might mess around with the widget and see if that's the issue, kind of surprised if that's the issue since it doesn't affect the home page. Appreciate the info Ziggy!

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7 minutes ago, MabankPharmacy said:

I might mess around with the widget and see if that's the issue, kind of surprised if that's the issue since it doesn't affect the home page.

It probably isn't the issue, it's just the most prominent piece of code I could see. Chat with Support is my best suggestion.

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
Squarespace Website Designer
Contact me: 
https://squarefortytwo.com 
Hire me on Upwork!

🔌 Ghost Squarespace Plugins (Referral link)
📈 SEO Space (Referral link)
 SquareWebsites Plugins (Referral link)
 🔲 SQSP Themes (Referral link) 
Spark Plugin (Referral link) 

 Did I help? Buy me a coffee?

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