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Initial e-mails go straight to client's Junk Mail

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Hello!

I have noticed that the e-mails I send in return to my clients' inquiries goes straight to their spam folders.  Their initial e-mails are sent to me via the contact page on my website, but when I reply it ends up in their spam.  I believe this stops happening once we begin sending emails back and forth - but still! I think it is affecting business because people are missing my replies. 

Does anyone have a solution for this?  

Thanks so much for your time!

Camille 

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