Jump to content

Initial e-mails go straight to client's Junk Mail

Recommended Posts

Hello!

I have noticed that the e-mails I send in return to my clients' inquiries goes straight to their spam folders.  Their initial e-mails are sent to me via the contact page on my website, but when I reply it ends up in their spam.  I believe this stops happening once we begin sending emails back and forth - but still! I think it is affecting business because people are missing my replies. 

Does anyone have a solution for this?  

Thanks so much for your time!

Camille 

Link to comment
  • 3 weeks later...
  • Replies 1
  • Views 2.1k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

That's definitely frustrating. It might be due to spam filters flagging your replies as potential spam. Try adding your clients' email addresses to your contacts list and make sure your email domain has proper SPF and DKIM records. If it persists, consider consulting experts at https://digitalinvestigation.com/blackmail for email-related issues.

Edited by SkylerCosta
Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.