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I need help with creating a donation confirmation page

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Posted

Hello,

I have create a website for our new non-profit organization. Everything is ready to go except when someone makes a donation this is the confirmation page they are sent to. It's a black page until you run a mouse over it and highlight the text. Not good. I have created a thank you page but for the life of me, I can't access this black page to change the background color nor the text. 

Can someone please help?? We planned to launch our website today and just learned about this glitch last eve.

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Posted

Hi KellyBeischel,

Sorry to hear that you are facing such an issue when the launch is around to corner.

Did you try to try editing the font color from the page Editor?

When you are in the edit of the conformation page. click on the section and you should see the option to change it.

Can you try this?

 

image.thumb.png.fba7639e2863ffc347ef76d53c90b70a.png

 

Founder of MakkPress technologies and Website Speedy to improve Squarespace speed
Web Experience and Marketing Consultant 
Building with SquareSpace since 2012 

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Posted

Thank you for responding. The problem is I can't find the confirmation page in order to edit it. The only way I can even see the confirmation page is if I make a donation and there is no edit capability on the confirmation page.  

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