Jump to content

Cannot Connect Namecheap Domain to Squarespace Site

Recommended Posts

Hello,

I built a new squarespace site and wish to connect my current namecheap domain to the new site. I input the squarespace nameservers into the namecheap settings but then squarespace gives me an error message saying the domain could not be connected. I also tried transfering the domain as well but also received and error, and it wouldn't work. I contacted namecheap support and they directed me to reach out to squarespace as they couldn't see anything wrong on their side. Please advise! Screenshots attached.

namecheap2.PNG

namecheap1.PNG

Link to comment
  • Replies 1
  • Views 288
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Posted Images

1 hour ago, jasonchunglee said:

I contacted namecheap support and they directed me to reach out to squarespace as they couldn't see anything wrong on their side.

I would suggest doing just that! Contact Squarespace Support here:
https://support.squarespace.com/hc/en-us/requests/new

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
Squarespace Website Designer
Contact me: 
https://squarefortytwo.com 
Hire me on Upwork!

🔌 Ghost Squarespace Plugins (Referral link)
📈 SEO Space (Referral link)
 SquareWebsites Plugins (Referral link)
 🔲 SQSP Themes (Referral link) 
Spark Plugin (Referral link) 

 Did I help? Buy me a coffee?

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.