jasonchunglee Posted April 12, 2023 Share Posted April 12, 2023 Hello, I built a new squarespace site and wish to connect my current namecheap domain to the new site. I input the squarespace nameservers into the namecheap settings but then squarespace gives me an error message saying the domain could not be connected. I also tried transfering the domain as well but also received and error, and it wouldn't work. I contacted namecheap support and they directed me to reach out to squarespace as they couldn't see anything wrong on their side. Please advise! Screenshots attached. Link to comment
Ziggy Posted April 12, 2023 Share Posted April 12, 2023 1 hour ago, jasonchunglee said: I contacted namecheap support and they directed me to reach out to squarespace as they couldn't see anything wrong on their side. I would suggest doing just that! Contact Squarespace Support here:https://support.squarespace.com/hc/en-us/requests/new Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com Hire me on Upwork! 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲 SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) 🖼️ Gallery Lightbox Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
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