genfoch01 Posted December 1, 2021 Share Posted December 1, 2021 On my site, I have several products added all with working images ( on the product detail page) so I know the image i am using did upload correctly. However, frequently when I want to add my product to an image gallery the image somehow becomes corrupt and all i get is either a blank white image or I get a subset of the picture ( like it zoomed in on the upper left corner the size of a stamp and blow that up to fill up the image container ) This does not happen every time i add a picture to a gallery, its intermittent The image is uploaded when i create the product. I verify the product page is correct and the image is shown as expected. then I add a picture to a gallery and I use the search feature instead of upload image. I find the same image I used for the product page ( that did work ) and select it for my gallery. when it finishes, I have just a blank image (white). usually if i delete the image and re-add it, the issue gets resolved. I can't find any rhyme or reason to it and my co workers are tired of having to check/test/ and replace images on a more or less regular frequency. today (for example it happened with 2 of 4 images that were uploaded. ) What can I do to address this ? Link to comment
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