Instagram shopping...successfully set up then it stops

Site URL: https://www.marcwilson.co.uk/book-print-sales

Hi all,

This is an issue with instagram shopping and the help from FB themselves is so slow I thought someone here might be able to help me out.

I have set up my squarespace sales page to my instagram page via my facebook page.

For about a week it has all worked well and it's really helped my book sales...then this morning I can no longer tag products and it says I am not eligible for shopping as I am not in one of the market areas...which of course I am as I have not moved overnight :)

My previously tagged posts still work and you can see my shop from my profile page, but I cant tag new posts as it can not see my catalogue as I am apprarently no longer in an eligible marketplace.

In case it helps my instagram page is @marcwilsonphoto

I am in the UK. After about 4 hours chatting with FB support they have sent it to an internal team but say it will take 7-10 days to review it. I wonder if anyone here has had a similar issue.

Thanks so much in advance.

Best wishes,

Marc

I'm having same issue as well! Been working on it for days and yet still have no solution.