xstitchboutique Posted September 26, 2019 Share Posted September 26, 2019 I have uploaded an image for a product, then used the trashcan on the image in the product edit to delete it, then added a new image. The image goes away in the edit screen and the new one shows. But... it never corrects itself on the product page and never uses the new image. This seems like it would be a straightforward thing and it would just replace the image with the new one. Many times I have had to completely delete the product and add a new one all over just to be able to get the new image to show. What's going on? Thank you! Link to comment
Tiana Posted November 2, 2019 Share Posted November 2, 2019 Try going to the options tab in the product edit page and remove the thumbnail. I have to do that every time I change the Link to comment
xstitchboutique Posted November 3, 2019 Author Share Posted November 3, 2019 Thank you for replying Tiana. I ended up contacting customer service and they helped me figure that out. Works great! Annoying that it does not delete automatically and is an extra step, but at least I figured it out. Link to comment
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