Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Advanced Search
  • 0
AlexEgli

Cannot upload an image

Question

I'm currently getting the following error anytime I try to upload a png to an image block, it goes into "processing and resizing" then displays this error:"We were unable to process your image. Please try again."

Squarespace status site says there are no current issues. Why can't I upload a png?

Edited by AlexEgli
Initial Revision

Share this post


Link to post

5 answers to this question

Recommended Posts

  • 0

Are you over the file size limit?


Free Squarespace 7.1 Anchor Link and Accordion Plugins available here!

If I replied to one of your questions with code, it was either CSS or jQuery.

To add CSS, go to Design -> Custom CSS

jQuery needs some additional steps. Head here: https://code.jquery.com/ and click on minified, under jQuery 3.x and copy that code into Squarespace.

After you put that code into the code injection section in Squarespace, you can add the code I supplied. The code from me will need <script> added before it and </script> added after it (only for jQuery).

There are two places that you can add the code, one is site wide (adds to all pages). Settings -> Advanced -> Code Injection

The other is for a specific page (adds to one page only). Pages -> Gear Icon next to the page -> Advanced

Share this post


Link to post
  • 0

no-below 500KB

all of a sudden just began getting error message that image couldn't be processed

Share this post


Link to post
  • 0

Ol_Pete gave me a hint. My files didn't have any space  but it had my country's letters which were Korean. I removed those Korean letters and it finally uploaded fine!!!! I felt like little discriminated by this... so No space and Only English 

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...