Guest Posted September 19, 2019 Share Posted September 19, 2019 The logo image file on my site suddenly stopped working, but only on Safari. The image loads fine in Chrome and Firefox. When I inspect the logo in Safari, it says there's an error loading the resource. Link to comment
BreakthroughHealthcare Posted February 5, 2020 Share Posted February 5, 2020 Same problem here - been going on for months. I can clear my caches and sometimes it works temporarily, only to start again a short time later. Extremely frustrating! Link to comment
Expertmarketeers Posted August 20, 2020 Share Posted August 20, 2020 Same problem here on multiple computers using Safari. Logo disappears and suddenly appears sometimes. I contacted Squarespace support on two separate occasions - they said that you should create a pop up that says “We’re sorry, but Squarespace has an issue with Safari, they want you to download chrome or firefox before visiting our website. Sorry for the inconvenience”. ACTUAL SOLUTION: Change your logo to a JPG. Safari has problems because it forces you into upgrading your IOS which is in the only way to update your Safari. Link to comment
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