MegZ

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Everything posted by MegZ

Transfer subscription to another website on my account

MegZ replied to Bradley72's topic in Getting Started With Squarespace

So, from the answer above - I create a new yearly subscription for my newly-built site, which then allows me to transfer my domain. But then what happens to the yearly subscription fee I paid on the old site (prior to transfer)? Squarespace pretty emphatically states that they don't give refunds for cancellations after the first 14 days of a subscription period - and I still have nearly ten months left on the old site. Does that get prorated and transferred to the new activation?
Can you edit the mobile view without changing the website view?

MegZ replied to AndyBridge's topic in Pages & Content

Same issue! Unfortunately I did not realize that editing the mobile site would allow changes to flow back to the desktop version, and realized only after hours of minor adjustments that it royally screwed up my entire site. 🤦‍♀️ I assumed it was a glitch, but to see that others have been having this same issue for more than a year, and Squarespace's only solution seems to be "use a mysterious line of custom code that we have not provided" ... pretty sure I'm done wasting time with Squarespace. There are better solutions out there.