We've recently run into an issue with our homepage banner. It is currently displaying our fallback still-image. We want it to play a video that's on loop. The video works when accessing our website from Safari, but it never seems to appear when accessing our website through Chrome or Edge - all we end up seeing is the fallback image.
Does anybody have any insights as to why this is happening? I do know that we are running off of Squarespace 7.0. Perhaps that has something to do with it? Whatever you think, we would greatly appreciate any feedback you can give. Thank you!
