TroubleshootRecordings

Apologies, I can see how that wording is confusing. I have had the computer that it is working on for years but the new laptop that I recently got a few months ago has started to show the issue. That's good to hear about it being unlikely that it's a Squarespace issue. I will try updating the computer/browsers and see if this fixes the problem. Thanks

Hi, Thanks for your answer. The computer isn't old at all. Was actually only purchased a few months ago. Could I need to update my browser?

Site URL: https://www.trblsht.com/ Hi everyone, On my homepage, I have a background image that I use by selecting it in the background image part of the page section. I have had this for years with no problems. I recently realised that on most of my devices, mobile and desktop, I can see the background image however when I use another laptop, the background image does not show and the page defaults to just block colour. For months this other laptop would show the image and was acting fine but now it doesn't display it. The first screenshot is what I normally have. The second screenshot is what is happening on my other laptop. Does anyone know why this might be happening and if there is a fix? Thanks in advance, Jon