Today's date is the 18th of April 2022 and I cant believe that this issue has not been resolved in almost 2 years!!!!! Absolutely atrocious customer service and respect for the user. I'm an newb to this and only found out after I uploaded png. images were the reason for my slow site, not to mention the incredibly slow load when attempting to edit the page. Now having to go back to re upload new images and delete the old, one by one, has my blood boiling.
Get your act together SS. I'll see out this, but will definitely be looking for alternatives.