JonK

Hi all I am at the point of launching my first Squarespace shop and right at the 11th hour I've spotted a majore flaw. I've used custom forms in my product pages and for some inexplicable reason these fields show up in the confirmation email sent automatically to customers. For example, I want to capture some personalisation requirements from customers and have them tick a box to accept my terms and conditions. Why would that show up on the confirmation email? The text below is lifted (unedited) from a test email confirmation that was sent to a customer. It makes no sense to me and is likely to confuse the customer. Additional Information Please add any addition information/requirements here. Please tick to confirm you've read and agree to our terms and conditions Is there any way of controlling what is included in the confirmation email? I've contacted Squarespace help but they say it is a feature of the platform. In all seriousness, I would have chosen another platform if I'd realised that I would have to send my customers this garbage. I'm trying to create a professional impression and this is not helping one bit. Anyone have any ideas how it can be rectified? Thanks, Jon