iridescentmatters

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Not receiving email verification code

iridescentmatters replied to iridescentmatters's topic in Email Campaigns

oh, i found the solution - actually quite easy. i contacted the squarespace support and they found out that the email address hat been put on a block list. don't know why, but they just took it off and then it worked. so writing to the support might be a solution :)
Not receiving email verification code

iridescentmatters posted a topic in Email Campaigns

Site URL: https://luhmendarc.com i have registered my domain at squarespace and set up a custom email adress with g suite: mail@... i can send and receive emails with this address. however, when i try to verify the email address when setting up a sender profile, squarespace says that the email with the verification code has been sent, but i don't receive any mail - don't find it in the spam or elsewhere... anybody knows hot to solve this problem?