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JennyGoldsmith

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  1. Thank you so much Derrick! I just didn't know and it was worrying. have a great day! Jenny
  2. I just noticed, after my site has been up and running for three days, that for the HOME PAGE page settings, the enable page/disable page button is greyed out and I can't adjust this button. Is this normal, or did I do something to cause this? Thank you for any help you can offer, Jenny
  3. Thank you paul2009. Wow, okay. We are just building the site, and have been doing the test runs for checkout. It's not up yet for viewing. I did have physical products at one point, I chose Physical Products when choosing the page to add for these items. But we have cancelled out the physical products. And now only have the Services items. This may be the hitch. I should go back to the products page and double check if it is actually a "services" selection. I don't know if I can still get back to that data on my choice, or is it gone forever. I don't want to build the page again from scratch. I guess the next step would be to go to the link you supplied for Customer Support. Thank you soooo much Paul, great help!! Jenny
  4. Thank you paul2009. Yay, I always carefully selected "services" from the options when creating a "Products" page. (And not "physical product" or "digital product".) It's a bit weird .... I would have agreed with you that somehow I messed up. But then I found this in the Squarespace Help
  5. you can never get rid of shipping option in checkout.
  6. I am offering services - though in building the site the services have been treated as if they are "products". This is, I have used a "products page" to display the services and they appear in Inventory as Products. My customers buy a service but they are NOT shipped. But shipping appears on the checkout page, and the checkout page insists that the customer choose a shipping option. Not only is there no shipping, also there is no shipping option even offered to choose from. The whole checkout procedure is stuck on this issue. Is the error in the Stripe set-up? Is the error in the commerce settings? thanks for any ideas! Jenny
  7. I don't even know if this is possible. Please tell me if you think not possible and I will stop attempting. I made a folder, it contains four pages, entitled in sequence, "calendar" , "descriptions", "prices" and "specials". They appear in 7.1 as a dropdown from the Folder's name "Classes". They are all copies of the same page. I made it this way because I want the visitor to SEE all their options from the main navigation elements. When they hover over "classes": calendar, descriptions, prices and specials appear in dropdown. On these pages of the Folder, "calendar""descriptions", "prices" and "specials", which is the same page duplicated four times, they can scroll down and see, starting at the top, the calendar, then the descriptions, then the prices, etc. I would like to like to be able, from the drop down, say for example from "Descriptions" to go to that copy of the page AT THE point on the page where the Descriptions begin. I don't know if this is possible or not. Thank you SO much for any suggestions.
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