TheBeadMuseTx

@AAGOLDSMITH I still haven't had any luck with my client's Instagram shopping, and given the response I received from them that you included in your post, I am not going to hold my breath.  The client is currently deciding on whether they want to jump ship and go to Shopify...

I absolutely agree with you on @SQUARESPACE being useless in this situation.
I've tried everything and still can not get the product tagging to work. I've deleted and re-uploaded my products. Made a whole new catalog, etc. I've attempted several times and finally gave up after finding this forum post and realizing it's not my fault. 

What's really frustrating is the pointing of fingers. Squarespace has the ability to reach out to FB and IG and work through this to streamline it. Clearly those companies are capable of working together to solve issues like this. So why don't they?

At this point I am feeling like everyone dealing with this should get a 40% refund on their purchase, since this feature is highly useful and one of two reasons I chose Squarespace.
Ugh.

I have had this same issue since I started attempting to connect Squarespace and IG in January.
The main reason I chose Squarespace over other options was the IG connection and their beautiful website designs. Now I'm stuck with just a beautiful website design. I've been struggling to get traffic to my site, learning SEO. I've worn all the hats for my business for so long, I paid for SquareSpace to streamline at least part of it.
Are there any updates on this?