adamrl Posted November 27, 2023 Share Posted November 27, 2023 Hi can anyone help me, this line/border has appeared around my gallery block, how do I remove this or make it white? Link to comment
melody495 Posted November 27, 2023 Share Posted November 27, 2023 Hi @adamrl can you share your website url? -------- > 👆 <---------- Please quote or @ me when replying, or I won't get a notification Melody | Squarespace Website Developer e: melody@melodylee.tech 💻 💁♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn? 👩💻 💁♀️ Website help <- send me your to-do list. From code to plugin to domain. ☕ Did I help? I like coffee (Thank you) 🧰 See the tools I use (contain affiliate links) Link to comment
adamrl Posted November 28, 2023 Author Share Posted November 28, 2023 Hey @melody495 thank you for taking the time to help, I’ve just realised when looking for the website address this is around every block and may be something I need to change within the theme? Anyway the address is https://oriole-indigo-p5sa.squarespace.com Link to comment
melody495 Posted November 28, 2023 Share Posted November 28, 2023 6 hours ago, adamrl said: the address is https://oriole-indigo-p5sa.squarespace.com Hi, your site is private. Please see here on How to Set a Site-Wide Password. Can you try to view your page in incognito mode and see if you are seeing the same issue? -------- > 👆 <---------- Please quote or @ me when replying, or I won't get a notification Melody | Squarespace Website Developer e: melody@melodylee.tech 💻 💁♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn? 👩💻 💁♀️ Website help <- send me your to-do list. From code to plugin to domain. ☕ Did I help? I like coffee (Thank you) 🧰 See the tools I use (contain affiliate links) Link to comment
adamrl Posted November 28, 2023 Author Share Posted November 28, 2023 8 hours ago, melody495 said: Hi, your site is private. Please see here on How to Set a Site-Wide Password. Can you try to view your page in incognito mode and see if you are seeing the same issue? Sorry! Password is sitepassword Link to comment
melody495 Posted November 29, 2023 Share Posted November 29, 2023 On 11/28/2023 at 10:04 PM, adamrl said: Sorry! Password is sitepassword Hi, your website is still private, please makes sure to save after changing the settings. -------- > 👆 <---------- Please quote or @ me when replying, or I won't get a notification Melody | Squarespace Website Developer e: melody@melodylee.tech 💻 💁♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn? 👩💻 💁♀️ Website help <- send me your to-do list. From code to plugin to domain. ☕ Did I help? I like coffee (Thank you) 🧰 See the tools I use (contain affiliate links) Link to comment
adamrl Posted November 30, 2023 Author Share Posted November 30, 2023 Hi @melody495 I dont know what to do as its showing that its accessible via password? Link to comment
melody495 Posted December 1, 2023 Share Posted December 1, 2023 2 hours ago, adamrl said: I dont know what to do as its showing that its accessible via password? If you open your link in incognito mode, does it ask you to login with the password? On 11/28/2023 at 1:10 PM, melody495 said: Can you try to view your page in incognito mode and see if you are seeing the same issue? Once you've logged in via the password, have you tried this? -------- > 👆 <---------- Please quote or @ me when replying, or I won't get a notification Melody | Squarespace Website Developer e: melody@melodylee.tech 💻 💁♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn? 👩💻 💁♀️ Website help <- send me your to-do list. From code to plugin to domain. ☕ Did I help? I like coffee (Thank you) 🧰 See the tools I use (contain affiliate links) Link to comment
adamrl Posted December 1, 2023 Author Share Posted December 1, 2023 Hi @melody495 I think it must be that it’s in a trial let me sort then I’ll come back, thank you for your patience 🙂 Link to comment
melody495 Posted December 1, 2023 Share Posted December 1, 2023 7 hours ago, adamrl said: Hi @melody495 I think it must be that it’s in a trial let me sort then I’ll come back, thank you for your patience 🙂 Being in trial mode isn't an issue. Just checking you've set it for the correct website? -------- > 👆 <---------- Please quote or @ me when replying, or I won't get a notification Melody | Squarespace Website Developer e: melody@melodylee.tech 💻 💁♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn? 👩💻 💁♀️ Website help <- send me your to-do list. From code to plugin to domain. ☕ Did I help? I like coffee (Thank you) 🧰 See the tools I use (contain affiliate links) Link to comment
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