jackrabbit Posted August 20, 2023 Share Posted August 20, 2023 Hi! Ive been uploading photos to sell art prints but all the colors on the images are super distorted to be too greenish/blue, like there is an overlay or filter. I can't find anything in any of the menus to toggle or adjust, how do I make the images look like the jpegs I am uploading? Image 1 is the file im using and image two is how it's appearing on the website Thanks! Link to comment
creedon Posted August 20, 2023 Share Posted August 20, 2023 Please post the URL for a page on your site where we can see your issue. A link to the backend of the your site won’t work for us, i.e. a url that contains /config/. Please set up a site-wide password, if your site is not public and you've not already done so. Post the password here. Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site. Please read the site-wide password and how to share a link documentation to understand how they work. We can then take a look at your issue. You may find How to post a forum question post useful. jackrabbit 1 Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
jackrabbit Posted August 21, 2023 Author Share Posted August 21, 2023 https://jackrabbit-by-shelton.com/shop-1 Site should be public! Link to comment
creedon Posted August 21, 2023 Share Posted August 21, 2023 I don't see any overlays. The only thing I can think of is the SS image compressors are having a hard time with the colors and making a hash of things. What is the quality settings of the JPEGs you are uploading? Can you up the quality? What happens? Have you tried uploading a PNG version? What happens? Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
jackrabbit Posted August 21, 2023 Author Share Posted August 21, 2023 I was using max quality jpeg settings, but while i was converting to png, i realized happening the problem was happening before it hit the website! becaue I was making the files to print I was working with cmyk color settings, BUT for the colors to be accurate on digital files i needed to be working with rgb. problem solved! 😄 thanks! creedon 1 Link to comment
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