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Can I move people from a monthly recurring product purchase to the membership area?

By ascendedpresence, January 6, 2021 in Commerce

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ascendedpresence

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ascendedpresence

Posted January 6, 2021

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Posted January 6, 2021

Site URL: https://www.ascendedpresence.com/

"I originally set up a recurring monthly offering as a product (mistake on my end). I need to put the content behind a member area which I have now built. Is there a way I can move the people who bought the monthly recurring product into the member area or do I need to refund their money and ask them to resign up again with the correct link to the member area?" I'm sooooo hoping I can just move them without having to go through the process of refunding and then asking them to go through the registration again with their credit card, etc. As you can see, I am not tech talented to begin with so any help appreciated. Thank you for your time and consideration.
Susan

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