marcel.weisheit
-
Posts
13 -
Joined
-
Last visited
-
Days Won
1
Content Type
Forums
Gallery
Blogs
Events
Store
Downloads
Profiles
Posts posted by marcel.weisheit
-
-
same problem here – feed not updating, resetting data did not do the trick, reauthenticated/reconnected account, now the entire block is blank (see attached screenshot, block will display blank in live mode) with no way to reintegrate the instagram feed – tried deleting and reconnecting the account plus deleting and re-adding the block (both under classic editor and fluid engine) multiple times, to no avail.
acknowledged by squarespace's support team as a bug plus the usual our engineering team is looking into it and we can't provide a timeframe for a solution info i can recite by heart by now. i know they will – eventually, whenever that may be – but i agree with @BajanCode that this is incredibly frustrating when you've told clients that squarespace just works and they opted for this paid solution over a wordpress site and now a basic thing like the instagram block (which is a central part of their website – and now gone) does not. this is not the only current bug that i am waiting for to get fixed, but that's another story.
does anyone have an idea for a temporary fix to get the feed back on track – maybe @paul2009? thanks in advance. -
insert this into your css
// bold copy text p strong { font-weight: 600 }
and instead of 600, set your desired value. cheers!
Instagram not refreshing on home page
in Blocks
Posted · Edited by marcel.weisheit
update: i can now confirm (via another squarespace site for a client) that simply resetting the data (without reauthentification) can also irreversibly break the instagram feed (going from out of sync to permanently displaying no content at all).