Currently dealing with this also. All DNS checker sites and manual server checks show complete propagation but Squarespace still said pending for hours and hours. The traffic is going there....why can't they just serve up the correct site like a normal hosting environment?? Also, 1 domain says SSL processing and another domain says SSL unavailable. I guess I can't manually install my own SSL certs to avoid the Squarespace downtime...how convenient. Has anyone ever tried pre-verifying their squarespace site by only doing the "verify" CNAME record? Maybe this way you can still have your A records point to your old site, and then change then over to Squarespace once they catch up to the rest of the internet hours later... 😐
This experience has really made me question building my site on Squarespace
Edited to add: I did contact Squarespace support about this. It seems like their staff is trained to basically tell you to buzz off if its not beyond 72 hours and will not even look into the issue. One tech asked to see a screenshot of my DNS records which I provided but thats as far as I got, they basically said "looks good to us, check back in a couple days"
