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diplomasurconnect

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  1. Like
    diplomasurconnect reacted to MTP123 in Can't redirect root domain   
    Hey all, 
    I was having the same naked domain forwarding issue and couldn't set up Domain Forwarding on my Sq Space domain page.  Kept getting the same issues that others above mentioned when trying to SAVE the forward rule.  But I think I found a way to fix it.  This applies to Google Sites hosted websites. 
    When you add the CNAME record as shown below, as instructed by Google Sites when you add the custom domain to the Google Sites settings, I did not have the period "." after the CNAME.  See image below (no period at the end).

     When I added the "." so the CNAME is:  "ghs.googlehosted.com."  (without the quotes), then I was able to create and save the forwarding rule in Sq Space domain page.  It said it should take 24-48 hours to start working.  Fingers crossed!  I just did it, so will check again in a day or two to see if it's working.  But this is farther than I was able to get before, so hopefully it will work!  
     
  2. Thanks
    diplomasurconnect reacted to lw64 in Can't redirect root domain   
    Adding Custom DNS Record with Host "@," Type "A," and Data "174.129.25.170" seems to be a working solution for right now, as WWWizer gives a free naked domain redirect to www through it.
    Try here: http://tock.life/
    Still open for any other solutions though
  3. Like
    diplomasurconnect reacted to BenMitchell in Can't redirect root domain   
    Update: I was told to keep the 'use www prefix' setting off for 24 hours, then to retry the domain forward. I'll update in 24 hours
  4. Love
    diplomasurconnect reacted to smoliterno in Can't redirect root domain   
    I've had this same issue with my domain from squarespace linked to a Google Site, trying to get it resolved...
    From squarespace support:
    To summarize--upon visiting your domain, I see that typing www.moliternocarpentry.com leads me to your site, but typing your root domain moliternocarpentry.com (without the "www") does not.
    We’re currently investigating an issue with root domains (without the "www") not redirecting to Google Sites—thanks for reporting this to us. Our Engineering teams are prioritizing a fix for this as we speak.
     
    There are many variables that we test against before we release a fix, so we can’t provide an exact timeframe for a resolution. We can’t always follow up personally when a fix is released due to the volume of reports we receive for this issue.
     
    That said, these reports are crucial for us as we improve our platform. If you notice any other unusual behavior, please contact us again.
     
    In the meantime, you may continue using your "www" domain, or you may also choose to change and share your built-in domain as well:
  5. Love
    diplomasurconnect reacted to Nabiloh in Can't redirect root domain   
    Try using 302 redirects without using the domain forwarding tool by Squarespace.
  6. Like
    diplomasurconnect reacted to OnlineMan in Can't redirect root domain   
    Have the same problem too. Already contacted support and was told they were aware of the issue. Hope something's done about it soon. 
  7. Like
    diplomasurconnect reacted to stompycat in Can't redirect root domain   
    Any updates? The forwarding isn’t working and neither is the WWWIzwer workaround.  
  8. Like
    diplomasurconnect reacted to themergoger in Can't redirect root domain   
    I have the same issue and I have tried everything stated above and nothing has worked I have tried a number of times to get in contact with squarespace and have not gotten any help regarding this issue. If not fixed soom I may transfer my domain to another company. 
  9. Like
    diplomasurconnect reacted to heartofnight in Can't redirect root domain   
    Help please. Google sites won't work without www. prefix in a new browser and forwarding root domain gives "unable to save this domain forwarding rule error" as mentioned above
  10. Like
    diplomasurconnect reacted to imcinerney6 in Can't redirect root domain   
    I thought maybe this issue was just limited naked root redirects to www, but squarespace currently just doesn't handle *any* root redirects
     

  11. Like
    diplomasurconnect reacted to danieljodeci in Can't redirect root domain   
    Deleted my squarespace defaults under Edit DNS and still unable to redirect my root domain to my www subdomain. Any suggestions on what else I can try?
  12. Like
    diplomasurconnect reacted to imcinerney6 in Can't redirect root domain   
    That being said... It would be great if there is some explanation of why adding a redirect through squarespace doesn't work and/or if there is a preferred way of solving this problem.
  13. Like
    diplomasurconnect reacted to lw64 in Can't redirect root domain   
    On Squarespace domains, I can't redirect the naked domain to the www domain. When I try putting @ (for the root domain) in the subdomain to forward from, and anything, whether it is www.tock.life/ or https://sites.google.com/view/tockapp, it errors and says 
     
    Unable to save this domain forwarding rule
    There was a problem with saving your changes. Please try again later.
     
    Thank you for any help


  14. Like
    diplomasurconnect reacted to lw64 in Can't redirect root domain   
    On Squarespace domains, I can't redirect the naked domain to the www domain. When I try putting @ (for the root domain) in the subdomain to forward from, and anything, whether it is https://www.tock.life/ or https://sites.google.com/view/tockapp, it errors and says 
    Unable to save this domain forwarding rule
    There was a problem with saving your changes. Please try again later.
    OKAY
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