Really hoping someone can help me. Our customers enter an address when booking, but the address autocomplete functionality is terrible!
If the customer uses the autocomplete, it does not include the town or postcode (we are UK based).
When the bookings come in, half of the customers address is missing (we travel to their address to carry out car valeting).
We've added clear instructions on the form to say "Please ensure your full address is provided" but customers are still using the auto complete.
I emailed acuity and they advised address autocomplete can not be disabled 😞
Can anyone think of a workaround?
We tried adding a seperate text field for postcode, which works ok but it means when the address comes through in our calendars we can't just click the address to view it on the map (which is what our drivers currently do), as the postcode is a seperate field.
