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Alex_1

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Posts posted by Alex_1

  1. On 7/23/2023 at 12:16 AM, paul2009 said:

    Update: Squarespace recognised that users would prefer the emails without the Squarespace branding, and reversed this change on Friday 4 August 2023.

    I was impacted as well, had to review all automatizations...
    And back again after... 😞

  2. 6 hours ago, paul2009 said:

    Thanks for flagging this for other users, although I am not seeing the same bug as before. When I test it, I see empty forms; they aren't missing.

    image.thumb.png.e1d1c0feaa43172001be23ed8903a985.png

    Are you seeing something different? 

    It is weird, because some empty fields appeared in the email and other do not.

    The same is visible in the new section /config/profiles/form-submitters

    See attached files from this form : https://www.alex.qualitel.org/devis

    (for the same form obviously)

     

    userA - Copie.png

    userA-email - Copie.png

    userB - Copie.png

    userB-email - Copie.png

  3. 18 hours ago, paul2009 said:

    This bug has now been fixed.

    Can you be more specific ?

    I was working on a workaround, so I will appreciate more details to decide if I had to finish it or not.

    How it is supposed to work from now ?

    Is this may evolve in the future ?

    When has it been fixed ?

    And again, how do you know that ?

  4. 1 hour ago, paul2009 said:

    Squarespace updated the Form Block this month (May 2023). When using the new version of the Form Block, submissions will only include fields that were populated.

    How do you know this ?

    I already Exchanged a lot with Squarespace Customer Care and they never mentioned that !

  5. Why do I experiment this behavior and is it annoying for others than me ?

    I have forms on my SquareSpace website, with a storage conf as email, so when a visitor submit a form I receive an email with the elements he filled. Some fields are required, some are not.

    Sometimes, for one and unique form, I receive an email containing all fields (even if some of them are empty) and other times, some fields (not required ones apparently) are missing.

    It is very difficult to exploit the data if the structure if not always the same !

    Anyone has a solution to this ?

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