Thanks for your reply. Sorry, I'm still a bit unsure how to proceed... I've previously managed websites for another non profit and a small business, and it seems like there needs to be a personal 'site owner' - easy in the case of the small business, and the non-profit which was really the project of one person - but there is no owner in this case. When setting up a Squarespace account, it has first & last name - no option to set up an organization account.
So, as they have no custom email addresses for the organization (they use a webform to send email contacts to their personal em