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ChrissiH

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  1. Like
    ChrissiH got a reaction from Susana_SQSP in Live Q&A - Ask a Squarespace Product Manager: Optimizing your store, Feb. 6th at 12PM EST   
    Hello,
    I've had a Squarespace site for several years now (going on 5+ years). My site is a product-based ecommerce site with over 100 products available for purchase. 
    Some of the issues I would like to have addressed during the webinar:
    1.  I'm getting a large amount of Spam messages coming from my Newsletter form block/email sign up pages (around 20+ a day).  How can I minimize this?  Is there a way to add additional security controls to my newsletter sign up?  I'm grateful that Squarespace is blocking the Spam accounts (thank you!), but I would like to minimize the problem from the beginning. 
    2.  Because I have a large product inventory on my website, it would be really helpful to be able to add a Search feature for shoppers.  I have more customers asking for this feature, and I know other ecommerce sites like Shopify offer this option.  Most platforms offer a way to search for ease of shopping and it seems strange that Squarespace doesn't have this feature, or if it does, I'm not certain how to add it to my site.
    3.  I would also like to see better templates available for product-based sites.  It seems the options are limited for product-based sellers.  The template I'm using now has worked well, but I would like to freshen up my website's look.  Also...the fonts and font colors are a bit of a challenge to change on some pages. Are updates coming soon on this front?  
    4. When a quantity becomes zero on a specific product, it defaults to "sold out".  This is not necessarily accurate for all of my products.  Is there a way we can choose to show something different than "sold out".
    Thank you!  
     
  2. Like
    ChrissiH reacted to icuqt in Live Q&A - Ask a Squarespace Product Manager: Optimizing your store, Feb. 6th at 12PM EST   
    Obviously, a huge part of having an online store is to have your customer find navigate your home page and find products easily.😭😭😭 I'm gutted to find to find out  that the Search Bar is virtually usesless and Squarespace has known for years and still has not resolved it. As soon as I started looking for solutions, starting with the Squarespace forums, I have only come to find out that everyone is having the same issue. Truly, a bummer. Hoping you can give some insight  to this issue.
  3. Like
    ChrissiH reacted to Kristin_InMotion in Live Q&A - Ask a Squarespace Product Manager: Optimizing your store, Feb. 6th at 12PM EST   
    How can purchaser select/buy multiple products that includes further selecting unique customizations for each product? 
    Example -
    1) they go to checkout,
    2) they select 2 quantity (2 products)
    3) they can select only 1 single color for this in the drop down, not 2 different colors in that step. (They're not going to choose the same color for both is the issue).
    Thank you for your help!
    Kristin - InMotion Albums
  4. Like
    ChrissiH reacted to Dina in Live Q&A - Ask a Squarespace Product Manager: Optimizing your store, Feb. 6th at 12PM EST   
    Pagination! 🙏
    I sell many products and it would be great to break up the display into multiple pages vs. one loooooong scroll. Seems like a very simple ask.
    Please and thank you very much!
    Dina
  5. Like
    ChrissiH reacted to Majesty in Live Q&A - Ask a Squarespace Product Manager: Optimizing your store, Feb. 6th at 12PM EST   
    I have been using Squarespace for about 6 months, with some good sales, but not too many.  I have three questions, with attached screen shots numbered to match the questions.
    1. I'd like to improve my Home page to get people interested in clicking through.  Any suggestions?
    2. I'd like to know how to organize my drawings and paintings better so people don't give up scrolling through to get to something they really like.  There are a lot of items ATM, over 100, and it takes a long time to scroll, especially on a phone.
    3. How do I allow people to get a large image for closer inspection when they click, or maybe scroll-over to magnify the image?
    Thank you so much!!




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