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Jack

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  1. Like
    Jack got a reaction from DEdwards in Invoicing Clients   
    Is Squarespace listening? There are a handful a common sense eCommerce features are missing here. E.g, create and send an invoice, change billing / shipping address. 
    I contacted the the CS, I was told that the way to change addresses is to ask the customer to cancel then reorder with the correct address. This is absurd. You are asking the seller to loss the customer for such a simple thing to change. 
    It appears SS does not listen to their customers. Please, someone must try to order something on a actual eCommerce site and see it for themshelves.
  2. Like
    Jack got a reaction from Fofo in Invoicing Clients   
    Is Squarespace listening? There are a handful a common sense eCommerce features are missing here. E.g, create and send an invoice, change billing / shipping address. 
    I contacted the the CS, I was told that the way to change addresses is to ask the customer to cancel then reorder with the correct address. This is absurd. You are asking the seller to loss the customer for such a simple thing to change. 
    It appears SS does not listen to their customers. Please, someone must try to order something on a actual eCommerce site and see it for themshelves.
  3. Like
    Jack got a reaction from BrookeAlexander in Invoicing Clients   
    Is Squarespace listening? There are a handful a common sense eCommerce features are missing here. E.g, create and send an invoice, change billing / shipping address. 
    I contacted the the CS, I was told that the way to change addresses is to ask the customer to cancel then reorder with the correct address. This is absurd. You are asking the seller to loss the customer for such a simple thing to change. 
    It appears SS does not listen to their customers. Please, someone must try to order something on a actual eCommerce site and see it for themshelves.
  4. Like
    Jack got a reaction from Laurasew in Invoicing Clients   
    Is Squarespace listening? There are a handful a common sense eCommerce features are missing here. E.g, create and send an invoice, change billing / shipping address. 
    I contacted the the CS, I was told that the way to change addresses is to ask the customer to cancel then reorder with the correct address. This is absurd. You are asking the seller to loss the customer for such a simple thing to change. 
    It appears SS does not listen to their customers. Please, someone must try to order something on a actual eCommerce site and see it for themshelves.
  5. Like
    Jack got a reaction from margothermans in Invoicing Clients   
    Is Squarespace listening? There are a handful a common sense eCommerce features are missing here. E.g, create and send an invoice, change billing / shipping address. 
    I contacted the the CS, I was told that the way to change addresses is to ask the customer to cancel then reorder with the correct address. This is absurd. You are asking the seller to loss the customer for such a simple thing to change. 
    It appears SS does not listen to their customers. Please, someone must try to order something on a actual eCommerce site and see it for themshelves.
  6. Like
    Jack got a reaction from aistrong in Invoicing Clients   
    Is Squarespace listening? There are a handful a common sense eCommerce features are missing here. E.g, create and send an invoice, change billing / shipping address. 
    I contacted the the CS, I was told that the way to change addresses is to ask the customer to cancel then reorder with the correct address. This is absurd. You are asking the seller to loss the customer for such a simple thing to change. 
    It appears SS does not listen to their customers. Please, someone must try to order something on a actual eCommerce site and see it for themshelves.
  7. Like
    Jack got a reaction from AprilThomas in Invoicing Clients   
    Is Squarespace listening? There are a handful a common sense eCommerce features are missing here. E.g, create and send an invoice, change billing / shipping address. 
    I contacted the the CS, I was told that the way to change addresses is to ask the customer to cancel then reorder with the correct address. This is absurd. You are asking the seller to loss the customer for such a simple thing to change. 
    It appears SS does not listen to their customers. Please, someone must try to order something on a actual eCommerce site and see it for themshelves.
  8. Like
    Jack got a reaction from Exero in Invoicing Clients   
    Is Squarespace listening? There are a handful a common sense eCommerce features are missing here. E.g, create and send an invoice, change billing / shipping address. 
    I contacted the the CS, I was told that the way to change addresses is to ask the customer to cancel then reorder with the correct address. This is absurd. You are asking the seller to loss the customer for such a simple thing to change. 
    It appears SS does not listen to their customers. Please, someone must try to order something on a actual eCommerce site and see it for themshelves.
  9. Love
    Jack got a reaction from holt1971 in Invoicing Clients   
    Is Squarespace listening? There are a handful a common sense eCommerce features are missing here. E.g, create and send an invoice, change billing / shipping address. 
    I contacted the the CS, I was told that the way to change addresses is to ask the customer to cancel then reorder with the correct address. This is absurd. You are asking the seller to loss the customer for such a simple thing to change. 
    It appears SS does not listen to their customers. Please, someone must try to order something on a actual eCommerce site and see it for themshelves.
  10. Like
    Jack got a reaction from eoddistillery in Invoicing Clients   
    Is Squarespace listening? There are a handful a common sense eCommerce features are missing here. E.g, create and send an invoice, change billing / shipping address. 
    I contacted the the CS, I was told that the way to change addresses is to ask the customer to cancel then reorder with the correct address. This is absurd. You are asking the seller to loss the customer for such a simple thing to change. 
    It appears SS does not listen to their customers. Please, someone must try to order something on a actual eCommerce site and see it for themshelves.
  11. Thanks
    Jack got a reaction from MyLovelyMuse in Invoicing Clients   
    Is Squarespace listening? There are a handful a common sense eCommerce features are missing here. E.g, create and send an invoice, change billing / shipping address. 
    I contacted the the CS, I was told that the way to change addresses is to ask the customer to cancel then reorder with the correct address. This is absurd. You are asking the seller to loss the customer for such a simple thing to change. 
    It appears SS does not listen to their customers. Please, someone must try to order something on a actual eCommerce site and see it for themshelves.
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