dlishbyjules
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Posts posted by dlishbyjules
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Did you ever figure out what was going on with your issue? I have been having the same problem and keep having to resend the Order Confirmations to customers. Thanks.
Shipping costs Squarespace Vs. Shipstation
in Commerce
Posted
Can anyone provide me some insight? Today a customer contacted me as she was about to pay for shipping on my site and it was over $25. I went onto Shipstation and using the same exact info as on my site, it was SIGNIFICANTLY less money. I contacted Shipstation and they didn't have an answer stating it was up to the various shipping companies but that didn't answer the issue. I don't want to be gauging customers on shipping and didn't realize there was that much of a cost difference until she pointed it out. Any advice/help would be welcomed.