dlishbyjules

Can anyone provide me some insight? Today a customer contacted me as she was about to pay for shipping on my site and it was over $25. I went onto Shipstation and using the same exact info as on my site, it was SIGNIFICANTLY less money. I contacted Shipstation and they didn't have an answer stating it was up to the various shipping companies but that didn't answer the issue. I don't want to be gauging customers on shipping and didn't realize there was that much of a cost difference until she pointed it out. Any advice/help would be welcomed.

Did you ever figure out what was going on with your issue? I have been having the same problem and keep having to resend the Order Confirmations to customers. Thanks.