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Posts posted by GDWebDesign
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Followup: changing mail format in Outlook between HTML or plain text does not change anything display wise in this scenario. The "foreign" characters are still displayed as an HTML entity in both Outlook and Apple Mail.
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Hi. Bit of a cosmetic problem I can't seem to work around here.
When a contact form is completed and sent to the designated email address in the form block's storage section, some characters outside the US ASCII character set arrives looking like HTML entities instead.
Example: the field name FØDSELSDATO ("birth date") is displayed as "FØDSELSDATO" in the mail (in Outlook). Special characters in the field values (what the web site users entered) looks ok.
I've tried entering the problematic characters into the form block field name in different ways, but they always come out as HTML entities in the mail. Anyone seen this, or know some sort of fix?
Form block: "foreign" characters in form field names
in Blocks
Posted
Got an answer back from customer care. No resolution, but the bug is supposedly on the list of things to fix: