katerose

I just bit the bullet and paid $120 for the Core plan to have the ability to send an automated welcome email, even though our list is still a tiny 300 contacts and we only send 1-2 emails a month. Now to find out it's so so so impractical to work with the contacts! The task is simple: some contacts subscribed early before I had established the mailing list, so they're floating without being associated with the list. 1) I need to filter to find those contacts that are NOT on any mailing list—can't do this, can only filter to those that are on the list. 2) Okay, so when I manually find a contact without a mailing list, I need to simply add them to the mailing list. CAN'T DO THIS! There's no way to add a contact to a mailing list from their profile. I have to use the 'add subscribers' tool, copying and pasting their name and email one-by-one to update their profile. Are you kidding? Why on earth would we not be able to add a subscriber to a mailing list from their profile? How can Squarespace justify the cost they charge for this incredibly limited email marketing tool? With so much competition out there? I enjoy using Squarespace but I'm feeling taken advantage of. They know fans of the platform would find it appealing to use a single ecosystem for website and marketing and they decided they could charge a high price for the privilege, even though the service and features are subpar. Not impressed!