vibeke

We have a store with digital and physical products. The digital albums are typically $15. We have a few customers we have given a $30 code to pick some digital products. Our customers have picked 2 digital and now on checkout they get an error message:

Discount Code cannot exceed the price being paid.

The price being paid is exactly equal to the discount code so this shouldn't be happening.

Already a tad annoyed we have no access to 'advanced discounts' with a site that pays for member areas, commerce and emails.

How can we help this customer get through checkout smoothly! this clunky ness is very annoying. 

kindly

Vibeke

that's a great insight Ziggy. I did indeed notice the order was the order in which I added blocks.

thanks Ziggy for your reply. Signing off for the weekend so am leaving it for now in the simplified version without any other elements on the page. Yes probably Fluid Engine, but have no experience with adjusting the mobile view so will figure that out next!

Note, as it's an active page, I've removed the other sections on the page that were scrolling over the form so it's not currently showing the same issue. Hoping I explained it well enough for someone to point me in the right direction. Will post a sample of the previously offending set up when I have a moment.

Hello I have embedded a typeform survey in this page

https://www.tearakirihimete.co.nz/the-christmas-trees and it works fine on desktop. On Mobile the form scrolls under the other elements on the page, as soon as you 'start' the survey. It makes it hard for people to actually fill the form and it's very confusing. I'm about to take all other elements of this page but maybe someone here knows if there's a fix? thank you so much

Hello forum friends,

I'm hoping to find a solution for a client who rents out (converted to electric) vintage cars. We are using scheduling for day bookings of the car. Aside from full payment, we will need to put a security hold on the credit card as well, to be returned to customer at conclusion of the rental. We are using Stripe as a payment processor. Is this possible and how would I set it up? many thanks

Hello forum friends,

I'm hoping to find a solution for a client who rents out (converted to electric) vintage cars. We are using scheduling for day bookings of the car. Aside from full payment, we will need to put a security hold on the credit card as well, to be returned to customer at conclusion of the rental. We are using Stripe as a payment processor. Is this possible and how would I set it up? many thanks

I don't mind setting up separate SUBSCRIPTION only products, but I would like to enable customers to manage their subs. We're on 7.0 so not sure if that's no obvious because of our squarespace version, or just not an option at all?

I'm also wondering how customers can manage their product subscriptions, we're on 7.0 and no account or login option obvious at the moment. Have you found out anything else Matthew? 

Site URL: http://islandcoffeenz.com

Dear squarespace brains,
My issue: my customer is selling coffee online and has commerce set up and rolling. We have now added a Subscription product for a weekly coffee delivery (and want to add bi-weekly and monthly options). I don't see how to add an account management button to the top level navigation, and in fact no way for the customer or store to manage their subscription based products, what am I missing? 

Site was created in 7.0 Brine template, so ideally hoping for a work around within that, prefer not to have to rebuild the site  in newer version, but very important that customers can manage their subscription products and pause/cancel.

thank you so much

kindest

Vibeke

Hi Paul, thanks for replaying,  I obviously forgot to turn notifications on for this post. I will be, but as we couldn't hide or pause the member area I've deleted it completely until we're ready to launch. Then, yes I will be and include link.

Hi @jacauschi23 Have you found a solution for this? I'm keen to figure it out myself!

cheers