Agreed! I can't find any live support, there is no phone number at all that I can find. I have not had a response to my email for several hours, their twitter support is uselss. I am going crazy as my clients won't be able to book services with me right now. I am thinking I am going to go to GoDaddy because it seems they have 24hr phone support 7 days a week. Before I can do this though I need squarespace to give me transfer code which they responded would take up to 72 hours. I don't understand why this is so complicated. Right now if you go to my site the redirect works but if someone older like me types in the www before the address it will not work.
Trying to stick it out with SquareSpace, but realizing they will offer little or no help at all with problems...
in Commerce
Posted
Agreed! I can't find any live support, there is no phone number at all that I can find. I have not had a response to my email for several hours, their twitter support is uselss. I am going crazy as my clients won't be able to book services with me right now. I am thinking I am going to go to GoDaddy because it seems they have 24hr phone support 7 days a week. Before I can do this though I need squarespace to give me transfer code which they responded would take up to 72 hours. I don't understand why this is so complicated. Right now if you go to my site the redirect works but if someone older like me types in the www before the address it will not work.