BirgitteA123

21 hours ago, paul2009 said:

Please provide a link to the page where we can see this happening. If the site isn’t live, please see How to Post a Forum Question for guidance on how to provide a link to your site. 

Is there a way to solve this?

I'm pretty confident it's Squarespace who made some changes/updates which messed up the member area functions. Lets see what Paul2009 can do about it. I will keep you updated!

1 hour ago, NancyElizabethPhillips said:

My customers no longer have an option to pay. The member area stays on that page after signing up, and then nothing. I am not tech-savvy like some on here so if anyone can help step by step, please.

Yep - that's the exact problem I have too. Worked fine some weeks ago.

36 minutes ago, paul2009 said:

Please provide a link to the page where we can see this happening. If the site isn’t live, please see How to Post a Forum Question for guidance on how to provide a link to your site. 

https://www.yogafriend.dk/detlilleyogaapotek

Hi Squarespace,

I have a problem that recently occurred (It used to work just fine)

When I try to create a new account on my members area, I'm stuck at this page after joining:

When I made this in July, after making an account/signing up, you would be redirected to a checkout where you could pay for the membership and afterwards watch all the content. How come I am left here now, and how do I make it possible for new members to actually buy the membership?

 

Thanks a lot! I added the css and it looks like it works.

Another question - How come people aren't automatically redirected to the payment for the membership area, when they create an account? I'm pretty sure they did just 1 month ago. Did something change?

Not linked here

4 minutes ago, DPruitt said:

Under PAGES, can you send a screenshot of all your pages and index setup, not of your  CSS

Oh, sorry. I don't have much knowledge about all of this, as you can see 😅

Is this what you're asking for?

7 minutes ago, DPruitt said:

Can you send me a screenshot of the backend of your site under PAGES

#naeste-workshop {
  background-color: #669999;
}

#naeste-workshop .Index-page-content {
  padding-top: 25px;
  padding-bottom: 20px;
}

#naeste-workshop h3, a {
  color: white;
}

#naeste-workshop h3 a:hover {
  color: white;
}

.Footer-inner {
  padding-bottom: 0px;
}

#block-yui_3_17_2_1_1571326788117_10276 {
    padding-bottom: 0px;
}

#footerBlocksTop {
   padding-bottom: 0px;
}

.caption {
  color: #ffffff !important;
}

.Header-nav-folder-title {
  color: #669999;
}

2 minutes ago, DPruitt said:

Site URL?

Here: https://www.yogafriend.dk/detlilleyogaapotek

Hi,

I recently created a membership site, and I ran into some problems.

This is how the Paywall is supposed to look (When I'm in editor mode):

But when I look at the Paywall site on the regular website, it looks like this:

I assume it has something to do with the custom css? Is there a way to exclude the css from this page only or another way to make the log in button visible?