Hi everyone. I'm having some issues uploading videos on squarespace. I've got some 4k videos that I put in the video section page, but for some unknown reason squarespace only upload them in 1080p. I contacted the assistance many and many times for that but nobody could help me.
I just want to know if it's an issue you're having as well or if it's just me.
My internet connection is stable, my videos are 3840x2160 100% sure, and my video storage is 9 mins out of 30 available.
Does anybody have any clue what it could be? Thank you in advance. I'll stay updated for further comments on this post.
Issue with video quality for videos uploaded on squarespace
in Images & Videos
Posted
Site URL: http://airfilmlab.com
Hi everyone. I'm having some issues uploading videos on squarespace. I've got some 4k videos that I put in the video section page, but for some unknown reason squarespace only upload them in 1080p. I contacted the assistance many and many times for that but nobody could help me.
I just want to know if it's an issue you're having as well or if it's just me.
My internet connection is stable, my videos are 3840x2160 100% sure, and my video storage is 9 mins out of 30 available.
Does anybody have any clue what it could be? Thank you in advance. I'll stay updated for further comments on this post.