TellusMedia

On 8/1/2021 at 10:30 PM, amritanan said:

Hi,

I'm helping a client move from Memberspace to Squarespace Member Areas because they want to have everything on the same platform. I'm having a bit of trouble trying to figure out how the memberships can be transferred. 

I believe canceling the Memberspace account will not affect any recurring payment plans set up by her current subscribers as long as we use the same payment processor. However, we would have to have them sign up again to be members on Squarespace Member Areas (for free this time) because Member Areas doesn't have any import - is that correct?

Has anyone done this before? How did you manage the sign-up process on SQSP? We would have to keep it free for existing members (who already have the payments set up on the payment processing platform) but paid for anyone new?

Thanks in advance for any insights!

Did you try and return to this? My client also wants to make the switch and fears losing current members. Has the process improved since?